F.A.Q.S
Q) Are all items sold authentic?
A) All items listed are backed by our Authenticity Guarantee. 100% Authentic or your money back!
Q) Do you accept returns?
A) No, all sales are final! No returns or exchanges once an order is placed.
Q) Do you ship worldwide?
A) Yes, we do if you need any assistance with placing an international order. Feel free to contact us through any option available HERE.
Q) How long will it take for my order to ship?
A) All orders are usually shipped out and fulfilled within 72 hours, depending on how big the order is. You will receive an email confirming your order and a separate one when your order ships.
Q) How long will shipping take?
A) Once the order is processed. It normally takes 1-7 business days for the item to be delivered, depending on the shipment size and where it's getting shipped to within the U.S. All International orders normally take 1-6 weeks after customs clearance.
Q) How can I pay?
A) You can pay with multiple forms of payment. Including all major credit cards, PayPal, Google Pay, Venmo, and Shop Pay. Shop Pay also offers "Pay in full or in installments" Starting at 0% APR. (Subject to credit check)
Q) Are you buying?
A) Yes, we give quotes on all items we are willing to take in. We judge pricing based off the current market and the condition if the item is pre-owned. You can send product pictures, sizing, and any other relevant information to our Instagram at @hypevault.store or email us at sales@hype-vault.com for a quote. Once a price is agreed upon for the item(s) we will send out a shipping label to cover the delivery to us plus a form with the items noted and price agreed upon for each that needs to be sent back with the items and filled out. Once received and authenticated, we will send out a payout to your deposit of choice agreed upon.